SlotsVader Privacy Policy

At SlotsVader Casino, we take your privacy seriously and are committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit slotsvader.com, register an account, or use any of our services, including our SlotsVader casino app and desktop platform. By creating a SlotsVader login and using our services, you agree to the practices described in this policy.

SlotsVader Casino is owned and operated by Fionex Holding LTD (company registration number 15771), registered at Hamchako, Mutsamudu, The Autonomous Island of Anjouan, Union of Comoros. Our services are licensed by the Government of the Autonomous Island of Anjouan under the Computer Gaming Licensing Act 007 of 2005, License No. ALSI-202409044-FI2. Heighten Services LTD, a subsidiary of Fionex Holding LTD registered in Cyprus, acts as our Payment Agent and may process certain payment-related data on our behalf.

Information We Collect

When you register for a SlotsVader casino online account or use our services, we collect several categories of information to provide you with a safe and personalised gaming experience.

• We collect your registration details, including your full name, date of birth, email address, phone number, and residential address
• We gather identity verification documents such as government-issued ID, proof of address, and payment method confirmation for KYC purposes
• We record your transaction history, including SlotsVader deposit and withdrawal activity, currency preferences, and payment methods used
• We track your gaming activity, including games played, wagers placed, and your progress within our Path Rewards loyalty program
• We collect technical data such as your IP address, device type, browser information, and login timestamps for security purposes
• We may record your communications with our support team via email, LiveChat, or Telegram

How We Use Your Information

We use the information we collect to operate SlotsVader Casino safely, comply with our legal obligations, and improve your overall gaming experience.

• We use your data to verify your identity, age, and eligibility to use our services
• We process your information to manage deposits, withdrawals, and SlotsVader bonus eligibility
• We use your gaming activity to calculate loyalty points, cashback, and promotional rewards under our Path Rewards program
• We may use your contact details to send you information about a SlotsVader promo code, new promotions, or account-related notifications
• We analyse aggregated data to improve our website, casino slots vader offerings, and customer support quality
• We use your information to detect and prevent fraud, money laundering, and unauthorised account access

Cookies and Tracking Technologies

We use cookies and similar technologies to remember your preferences, maintain your session while you are logged into your SlotsVader login, and analyse how our site is used. You can manage cookie preferences through your browser settings at any time. For further details, please refer to our separate Cookie Policy.

Sharing Your Information

We do not sell your personal data to third parties. However, we may share your information in the following circumstances to operate SlotsVader Casino effectively and in compliance with applicable regulations.

• We share data with Heighten Services LTD, our Payment Agent, to process deposits and withdrawals
• We share necessary information with payment providers, including banks, card processors, Zimpler, MiFinity, and cryptocurrency payment gateways
• We may share limited data with our game providers to facilitate gameplay and ensure fair outcomes
• We disclose information to regulatory authorities, law enforcement, or courts where legally required
• We may share data with fraud prevention and identity verification services during our KYC process

Data Retention

We retain your personal data for as long as your SlotsVader account remains active and for a reasonable period afterward to comply with our legal, regulatory, and accounting obligations. Verification documents submitted during our KYC process are retained in accordance with applicable anti-money laundering regulations. Where you have closed your account or requested erasure, we may still retain certain records where required by law.

Data Security

We implement industry-standard technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, or alteration. Our systems use encryption technology to safeguard sensitive data, including payment details and identity documents submitted during registration or verification. While we strive to protect your information, no method of transmission over the internet is completely secure, and we encourage you to use strong passwords and keep your SlotsVader login credentials confidential.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding the personal data we hold about you. We are committed to honouring these rights wherever applicable.

• You have the right to request access to the personal data we hold about you
• You may request correction of inaccurate or incomplete information
• You can request deletion of your data, subject to our legal and regulatory retention obligations
• You have the right to object to or restrict certain types of data processing
• You may withdraw consent for marketing communications at any time by contacting our support team

To exercise any of these rights, please contact us at support@slotsvader.com. For matters related to identity verification or account documentation, please reach out to kyc@slotsvader.com.

International Data Transfers

As we serve players across multiple regions, including Canada, New Zealand, Switzerland, Poland, Finland, Norway, Denmark, Italy, Portugal, Greece, Hungary, and Slovenia, your data may be transferred to and processed in countries outside your country of residence. We take appropriate measures to ensure that any such transfers are conducted in accordance with applicable data protection standards.

Age Restrictions and Minors

Our services are strictly intended for individuals who have reached the legal gambling age in their jurisdiction, and in no case under 18 years old. We do not knowingly collect personal information from minors. If we become aware that a minor has registered a SlotsVader casino account, we will immediately suspend the account and delete the associated data.

Third-Party Links

Our website may contain links to third-party websites, including payment processors and affiliate partners. We are not responsible for the privacy practices of these external sites, and we encourage you to review their privacy policies separately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service offerings. We recommend reviewing this page periodically. Continued use of SlotsVader Casino after any updates constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact our support team at support@slotsvader.com, available 24/7 via LiveChat, or through our Telegram channel. For KYC-related enquiries and refund requests, please contact kyc@slotsvader.com.